Data we process
- Account data, such as your email address, sign-in method, internal user ID, and authentication status.
- Service activity, such as films and episodes opened, playback position, audio language, captions, and app preferences.
- Transaction data, such as subscription status, products purchased, refunds, verified ad rewards, episode unlocks, and coin-ledger records.
- Technical and security data, such as device type, app version, IP address in service logs, errors, request IDs, and abuse-prevention signals.
- Consent choices, encrypted push tokens when notifications are enabled, and analytics data only in accordance with your consent choice.
How we use data
- To operate sign-in, catalog, playback, subtitles, progress, wallet, purchases, restore, rewards, and customer support.
- To verify access, prevent duplicate coin grants, secure playback, detect abuse, and reconcile provider events.
- To understand performance, crashes, and product funnels when analytics are permitted.
- To meet applicable legal, security, accounting, and privacy-rights obligations.
Providers that help us
Dramuni uses infrastructure and service providers for specific functions. They receive only the data needed to perform those functions under the applicable settings and agreements.
- Supabase for authentication and databases; Google Cloud for APIs and cloud operations; Cloudflare Stream for protected video delivery.
- RevenueCat, Apple, and Google for in-app purchase and subscription status.
- Firebase for enabled notifications and diagnostics; Google AdMob for optional rewarded ads and reward verification.
Ads and analytics
Rewarded ads are optional. Non-personalized ads are the default until you provide the relevant consent. Rewards are granted only after a server callback is verified. You can change analytics and notification choices from the app.
Retention and deletion
We keep data for as long as needed to provide the service, protect our systems, complete transactions, resolve disputes, and meet applicable obligations.
When an account is deleted, sessions and the authentication identity are revoked, and the profile, consents, push tokens, and viewing progress are removed. Ledger records that must be retained are detached from the user identity and linked to an anonymous subject to preserve transaction integrity. A subscription billed by Apple or Google must be canceled separately in store settings.
Your choices and rights
- Export account data and request deletion directly from the app.
- Disable notifications or change analytics choices in the app and device settings.
- Contact us to request access, correction, deletion, or an explanation of how your data is processed.
Children, security, and changes
Dramuni is not directed to children under 13. Higher age restrictions and store ratings may apply to individual titles.
We use reasonable technical and organizational safeguards, but no internet service is risk-free. If this policy changes materially, we will update the effective date and provide notice where required.
Contact
For privacy questions or data requests, use the Support page or email the support address shown below.